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Enhancing Empathy Scale Reliability: A Comprehensive Analysis

In the pursuit of reliable and insightful psychological assessments, the study scrutinizes a 14-item Empathy scale's internal consistency. Initially revealing poor reliability, the study identified three problematic items and their influence on overall scale integrity. Through item removal, the scale's reliability significantly improved. This research highlights the necessity of rigorous analysis and refinement in measurement tools, emphasizing the critical role of precision in psychological assessments for robust and dependable results.


Problem Description:

This reliability analysis assignment explores the reliability of a 14-item Empathy scale, examining its internal consistency through various statistical methods. The dataset comprises responses from 517 participants, with a gender distribution of 63.1% females and 36.9% males. The analysis aims to assess the reliability of the scale and identify problematic items affecting its consistency.

Gender Distribution:

The gender distribution is:

  • FEMALE: 326 (63.1%)
  • MALE: 191 (36.9%)

The table indicates that out of 517 respondents, 63.1% (326) are females, and 36.9% (191) are males.

Empathy Scale - Item Statistics:

The following table shows the item statistics for the 14 items in the Empathy scale, including the mean, standard deviation, and the number of participants (N) in the study:

Item Mean Std. Deviation N
SAD TO SEE LONELY STRANGER 4.80 1.621 517
ANNOYED BY SORRY FOR SELF PEOPLE 3.70 1.728 517
EMOTIONALLY INVOLVED WITH FRIEND PROBLEM 4.50 1.483 517
DISTURBED WHEN BRING BAD NEWS 4.90 1.456 517
A PERSON CRYING UPSETS ME 4.67 1.632 517
REALLY INVOLVED IN BOOK OR MOVIE 4.76 1.618 517
ANGRY WHEN SEE SOMEONE ILL TREATED 5.85 1.278 517
AMUSED AT SNIFFLING AT MOVIES 4.94 1.803 517
DO NOT FEEL OK WHEN OTHERS ARE DEPRESSED 4.24 1.573 517
HARD TO SEE WHY OTHERS SO UPSET 4.32 1.702 517
UPSET TO SEE ANIMAL IN PAIN 5.47 1.534 517
UPSET TO SEE HELPLESS OLD PEOPLE 5.56 1.469 517
IRRITATION RATHER THAN SYMPATHY AT TEARS 5.62 1.559 517
DIFFICULT TO REMAIN COOL WHEN EXCITEMENT PRESENT 3.73 1.564 517

Table 1: gender distribution of the respondents

Evaluation of Reliability Analysis Assumptions:

Before analyzing the reliability of the Empathy scale, it is crucial to ensure that the assumptions of reliability analysis are met:

  • Observations should be independent of each other.
  • Errors should be uncorrelated between items.
  • Each pair of items should have a bivariate normal distribution.
  • Scales should be additive, and each item is linearly related to the others.

Reliability Analysis: Cronbach’s Alpha Method:

Cronbach’s alpha was used to assess the internal consistency and reliability of the 14-item Empathy scale. The results indicate that the scale has poor reliability and internal consistency (Cronbach’s alpha coefficient = 0.685).

Reliability Analysis: Split-Half Method:

The Split-Half method was also employed to determine the scale's reliability and internal consistency. The results show that, even with this method, the Empathy scale has poor reliability (Spearman-Brown coefficient, equal length = 0.594).

Reliability Statistics

Cronbach's Alpha Part 1 Value .634
N of Items 7a
Part 2 Value .477
N of Items 7b
Total N of Items 14
Correlation Between Forms .423
Spearman-Brown Coefficient Equal Length .594
Unequal Length .594
Guttman Split-Half Coefficient .592

Table 2: Reliability statistics for the split-half method

Reliability Analysis by Gender (Male and Female):

Separate analyses by gender reveal the following results:

Females:

  • Cronbach’s alpha coefficient = 0.644
  • The Empathy scale has poor reliability and internal consistency for female respondents.

Males:

  • Cronbach’s alpha coefficient = 0.645
  • The Empathy scale also exhibits poor reliability and internal consistency for male respondents.

Split-Half Method by Gender:

Females:

  • Spearman-Brown coefficient (equal length) = 0.577
  • The Empathy scale shows poor reliability and internal consistency for female respondents even with the Split-Half method.

Males:

  • Spearman-Brown coefficient (equal length) = 0.519
  • The Empathy scale demonstrates poor reliability and internal consistency for male respondents with the Split-Half method.

Identification of Problematic Items:

By assessing item-total statistics, three items were identified as most adversely affecting reliability for the entire dataset: item 2 (Annoyed by sorry for self-people), item 10 (Hard to see why others are so upset), and item 14 (Difficult to remain cool when excitement is present).

Item-Total Statistics

Scale Mean if Item Deleted Scale Variance if Item Deleted Corrected Item-Total Correlation Squared Multiple Correlation Cronbach's Alpha if Item Deleted
SAD TO SEE LONELY STRANGER 62.27 81.313 .403 .326 .654
ANNOYED BY SORRY FOR SELF PEOPLE 63.37 94.520 -.053 .120 .718
EMOTIONALLY INVOLVED WITH FRIEND PROBLEM 62.57 81.323 .457 .350 .648
DISTURBED WHEN BRING BAD NEWS 62.17 81.702 .453 .415 .649
A PERSON CRYING UPSETS ME 62.40 79.322 .473 .372 .644
REALLY INVOLVED IN BOOK OR MOVIE 62.31 81.852 .385 .232 .657
ANGRY WHEN SEE SOMEONE ILL TREATED 61.22 84.746 .398 .240 .659
AMUSED AT SNIFFLING AT MOVIES 62.13 84.895 .228 .272 .680
DO NOT FEEL OK WHEN OTHERS ARE DEPRESSED 62.83 85.395 .271 .211 .672
HARD TO SEE WHY OTHERS SO UPSET 62.75 91.286 .048 .121 .704
UPSET TO SEE ANIMAL IN PAIN 61.60 82.256 .400 .325 .655
UPSET TO SEE HELPLESS OLD PEOPLE 61.51 81.987 .436 .411 .651
IRRITATION RTHER THAN SYMPATHY AT TEARS 61.45 84.628 .303 .250 .668
DIFFICULT TO REMAIN COOL WHEN EXCITEMENT PRESENT 63.34 88.461 .164 .101 .686

Table 3: PROBLEM ITEMS ADVERSELY AFFECTING RELIABILITY FOR THE ENTIRE DATASET

Reliability Analysis After Item Deletion:

Reliability Statistics

Cronbach's Alpha Cronbach's Alpha Based on Standardized Items N of Items
.757 .765 11

Table 4: Reliability Analysis After Item Deletion

Reliability Statistics

Cronbach's Alpha Part 1 Value .757
N of Items 6a
Part 2 Value .529
N of Items 5b
Total N of Items 11
Correlation Between Forms .446
Spearman-Brown Coefficient Equal Length .617
Unequal Length .618
Guttman Split-Half Coefficient .602

After removing the three problematic items, the reliability analysis results improved significantly:

  • Cronbach’s alpha coefficient for the 11-item scale = 0.757
  • Spearman-Brown coefficient (equal length) for the 11-item scale = 0.617

Conclusion:

In summary, the initial 14-item Empathy scale displayed poor reliability and internal consistency. However, after removing the three problematic items, the scale's reliability and internal consistency significantly improved. This analysis underscores the importance of evaluating and refining measurement instruments for accurate and reliable results in research and surveys.